Phase 1 — Audit & audience segmentation (weeks 1–3)
Mapped the four buyer journeys onto channel-fit signals.
- Audited 18 months of existing Google Ads data — keyword, vertical, conversion path, CAC by audience.
- Mapped buyer signals for the 4 priority audiences: Insurance claims (carrier + TPA), Marketplace operators (gig economy + B2B), AP / Finance leaders, Fintech developers (API).
- Identified that ~52% of existing paid spend was going against keywords that produced low-LTV deals (generic SMB intent vs Checkbook's actual ICP).
- Killed two campaign clusters producing volume but no qualified pipeline.
Outcome
A clear audience-to-channel matrix the team could rally around.
First time the marketing and sales leaders had a shared, evidence-backed view of which audiences belonged on which channel — and which existing campaigns were burning budget.
